Performance

Quality assurance

Lapwing Education is committed to maintaining the highest standards of professional practice. As an education provider we are required to meet regulatory standards within our framework agreements set by Essex, Suffolk and Norfolk Local Authorities as well as adhering to Keeping Children Safe in Education in terms of compliance. Our education delivery is quality assured by commissioners and we consistently receive positive reports. We have a culture of continuous improvement and therefore welcome external quality assurance visits and feedback on how we can improve the quality of our service delivery.

Key performance indicators

Student attendance: 95% of students (110 out of 116) achieved higher attendance for 2022-23 than the previous year or at their previous setting.

Destination success: 93% destination success for 2021-22 cohort (tracked Jan 2023). This means 93% of young people (100 out of 108) were secure in their placement (employment, college, school, etc.) during the next academic year.

Qualification success: 92% of all City and Guilds accredited functional skills qualifications in English, mathematics and ICT were achieved for learners sitting assessments throughout 2022-23. (86 out of 93 examinations were passed).

Retention rate: 95% (110 out of 116) students who enrolled with Lapwing for 2022-23 completed their education programmes as planned.

Social, Emotional & Mental Health progress: our 2022-23 Thrive data shows…

• 93% of students who have worked with Lapwing for at least 6 weeks have made progress from their baseline assessments and against their SEMH targets.

• 49% of students have made rapid SEMH progress which means moving at least one developmental stage within 3 months. This is the equivalent of developing from child to adolescent in terms of their social and emotional awareness.

Stakeholder feedback

We work very closely with our stakeholders (including students, families and funders) are are therefore receiving constant feedback which helps shape our ways of working.

We undertake a student questionnaire twice a year and a parent/carer survey annually to capture feedback formally and to identify areas for development. Some headlines are included below:

Parent/carer questionnaire (Jun 2023)

100% of parents ‘strongly agreed’ or ‘agreed’ with the following statements:

• I would recommend Lapwing to another parent/carer

• My child/young person feels safe at Lapwing

• My child/young person is happy at Lapwing

• My son/daughter/child does well at Lapwing

• Lapwing make sure my child/young person behaves well

• If my child/young person has had personal difficulties, Lapwing dealt with the issue effectively

• If/when I have raised concerns with Lapwing they have been dealt with properly

• Lapwing let me know how my child/young person is doing

• Lapwing has high expectations of my child/young person

• Lapwing encourages, promotes and celebrates equality and diversity in all of its activities and services

All parent/carers, apart from one, ‘strongly agreed’ or ‘agreed’ that:

• My child/young person has received effective social, emotional and mental health support from Lapwing

• There is a good range of subjects and activities available to my child/young person at Lapwing and the provision is tailored to their interests

• Lapwing make me aware of what my child/young person will learn and the activities they will complete during the year

• My child/young person has special educational needs and/or disabilities (SEND) and Lapwing gives them the support they need to succeed

Student questionnaire (May 2023)

• 96% of students always or mostly feel safe at Lapwing (4% feel safe sometimes)

• 92% of students are always or mostly happy with their Lapwing programme

• 94% of students always or mostly feel they get help when they need it

• 95% of students always or mostly feel they know how to keep themselves safe online

• 94% of students always or mostly enjoy Lapwing sessions

• 84% of students feel like they are always or mostly making progress at Lapwing

We also ask our students for their individual responses to the following questions and this gives us really useful information and feedback to ensure we continue to evolve our student-centred provision in line with our ethos.

What would you change about your Lapwing programme?     What makes a Lapwing session good or interesting?       What makes a Lapwing session bad or boring? What would you like to do more of at Lapwing?   Are there any other comments you would like to make?